Email nora@playsoloist.com. Include your app version and a short description so we can investigate.
Check Settings → Privacy & Security → Microphone → SoloistRecorder is on. Get within ~30 cm of the device in a quiet room; a clean acoustic recorder works best.
Open SoloistRecorder → Toolkit → Settings → Restore Purchases, while signed into the same Apple ID you subscribed with.
iOS Settings → your Apple ID → Subscriptions → SoloistRecorder Pro → Cancel. You keep Pro until the period ends.
Toolkit → Settings → Delete server data removes this installation's server profile and purchase association, then rotates its anonymous ID. Limited purchase-level anti-replay and fair-use records remain as explained in the Privacy Policy. Deleting the app removes on-device practice data.
Found a bug or want a feature? Tell us: nora@playsoloist.com